Charlotte - Forklift Repair

Forklift maintenance is a crucial piece of your storage facility operational strategy. For both planned service and unscheduled service calls, it’s important to have dependable, highly skilled technicians available when they are required.

Choosing the right strategic partner for your service requirements can make all the difference in staying on top of your commitments and allowing your operation to run in the most efficient manner possible. If you’re looking for a maintenance partner, there are a number of factors you should assess:

• Coverage and capability: The majority of local maintenance and repair operations employ only a few technical specialists and operate out of a single location. This can be problematic when setting up emergency service calls because small organizations have far less scheduling flexibility. Additionally, if you have a number of locations across a state or service area, you may have longer dispatch times or perhaps require multiple service companies. Carolina Handling has facilities throughout the Southeast. We feature a team of more than 400 equipment experts, and our average arrival time is among the industry’s best.
• Unified maintenance: Warehouses typically have many maintenance requirements beyond lift trucks. Dock levelers, dock doors, automated storage systems, conveyors and many other systems require regular service. Having a single vendor that is capable of maintaining all of your systems is not just convenient, it can save you a lot of time and money when you implement a planned maintenance routine.
• Technical expertise: Technician training and experience have a significant impact on service call outcomes. When you want to get a forklift repair done quickly and done right the first time, particularly if you run multiple types of trucks, it’s important to have capable technicians. Carolina Handling has some of the most highly trained specialists in the industry who can maintain not only Raymond equipment, but almost any material handling equipment type available. Raymond’s training programs are among the finest in the business, and we train forklift mechanics from all over the region at our facility in North Carolina.
• Forklift Parts: Offering over 4,000 parts in inventory and access to more than 100,000 more, we feature one of the largest parts departments in the region. Whether you’re looking for Raymond, Toyota, Hyster, Crown or any other brand, we can deliver the part numbers you need when you need them most. For larger organizations, our consignment parts option can guarantee that your mechanics have parts at their fingertips whenever required.
• Efficiency and speed: Raymond teams come ready to get you back up and running. Our thoroughly outfitted service trucks have all the tools and common parts needed for most jobs so that we don’t need repeat dispatches or parts runs. Between our swift dispatch times and our ability to resolve issues quickly, we can oftentimes save you a day or more of downtime versus other forklift repair services.
• Warehouse systems integration: Using Raymond’s iTrack, your team can request immediate maintenance from any vendor through our web interface. You also have the ability to monitor maintenance schedules and logs, service history and expenses, equipment availability and programmed maintenance. Additionally, we can give you a single invoice for enterprise-wide maintenance so that you can easily review and manage expenses.

Forklift Service Near Me

Having a forklift out of service can put you behind schedule, and getting back online quickly is vital for maintaining efficiency. Whether you are looking for urgent lift truck service, common maintenance or a scheduled maintenance contract, Carolina Handling can help. Call us today!